About Me
Experienced IT Administrator with expertise in cybersecurity, team leadership, and technical support. Seeking to leverage my skills and experience in a challenging and dynamic role to drive innovation and efficiency.
Certifications
- Google Cybersecurity Professional Certificate
- Contributor to Aramco Cybersecurity Compliance Certification
Experience
IT Support Administrator - Mach49 (August 2022 - Present)
- Managed Kandji MDM deployments linked to Apple Business Manager.
- Guided a remote user through setup on their first day, ensuring seamless access.
- Conducted security risk assessments, including for Fathom AI.
Operations and Hardware Engineer - Alcatraz (June 2019 - July 2022)
- Supervised hardware development and operations for security systems.
- Implemented cross-functional workflows to streamline inventory management.
Skills
Technical Skills
- IT Administration (Okta, Kandji MDM, Concur Solutions)
- Cybersecurity tools and practices
- Vendor and project management
Soft Skills
- Team leadership and mentorship
- Cross-functional communication
- Problem-solving under pressure
Projects
MDM Deployment
Implemented Kandji MDM solution with Passport for seamless device management.
Security Risk Assessment
Conducted an in-depth security risk assessment for Fathom AI.